PRIVACY POLICY – Rights of the data subject

Table of content

Introduction

You may exercise the following rights in relation to your personal data, subject to possible legal restrictions.

At this point we expressly state that we reserve the right to perform an identity check of the individual submitting the inquiry, in accordance with legal requirements. Please understand that we can therefore only consider inquiries in writing (e.g. by email or letter).

It may also be necessary for us to take further steps to clearly verify the identity of the inquirer(s).

Effects of product settings

Our products offer you a number of options and settings in relation to personal data. These are usually explained to you when used for the first time. Please note that it is quite possible that by changing this data or settings, certain services may no longer function properly.

Anonymous users of our products and services

If you use our products and services anonymously, i.e. without having registered by providing your email address, we will not be able to perform the necessary and legally required identity check within the scope of your legal request. In accordance with Article 11(2) GDPR we therefore reject the exercise of any claims of the data subject according to Articles 12 to 22 GDPR, unless the data subject provides information allowing their identification in order to exercise their rights laid down in the aforementioned articles.

Withdrawal of consent

If you have given us your consent to process certain data, e.g. to receive our newsletter or third-party offers, you have the right to revoke this consent – also in part – at any time. You can do so at my.avira.com or by contacting us directly.  

If data processing is based on a weighing of interests pursuant to Article 6(1)(f) GDPR, you have the right to object to the processing insofar as there are reasons for this arising from your particular situation or if it constitutes direct advertising. 

In the case of direct advertising, you have a general right to object without having to provide information on the particular situation. Please inform us of your objection in writing (e.g. email). 

Right to information

If you would like to know which of your personally identifiable information we store, you can access this information via my.avira.com. This provides an overview of the records we store, such as your name, email address, and mailing address.

For security reasons and in compliance with regulations, we may pseudonymize certain data, such as credit card details.

You will receive the requested activity data. You can request this data at my.avira.com. It may take some time to provide this information depending on the scope of the activity data.

Right to rectification

You will find an overview of the records we store, such as your name, email address, and mailing address, in the administrator section of our software, at my.avira.com. If you find that this information is incorrect, you can change it yourself. For all other corrections, please contact us in writing (e.g. by email) with precise information on the matter in question, e.g. web data, applicant data.

Right to erasure

If you wish to delete your data, you have the option to do so in the administration section of our software at my.avira.com. We will then erase your data in accordance with legal requirements.

However, we would like to point out that we are legally obliged to store certain data for longer periods of time [e.g., the retention period for accounting documents is currently 10 years (German Fiscal Code)].

Additionally, please note that we are able to block your data immediately; however, due to technical restrictions it may take up to 30 days to delete your data permanently. However, no legal obligations or rights of third parties may conflict with this deletion.

Furthermore, please note that after confirming your deletion request it will no longer be possible to restore your data.

You may continue using parts of our software as an anonymous user.

Right to restriction of processing

You have the right to restrict the processing of your personally identifiable information. To this end, please inform us of the categories of data affected by your request and the reasons for your request. We will examine the information immediately and notify you of the result.

Right to data portability

Please let us know in writing (e.g. via email) which data you would like to transfer to whom. We will examine your request immediately and notify you of the result.

Right to lodge a complaint

If you are dissatisfied with our data-protection efforts, you have the right to lodge a complaint with the data protection regulatory authority responsible for your country. For example,

The State Data Protection and Freedom of Information Officer in Baden-Wuerttemberg
PO Box 10 29 32, 70025 Stuttgart
Königstrasse 10a, 70173 Stuttgart
https://www.baden-wuerttemberg.datenschutz.de/

is responsible for Avira.

Processing of minors' data

Our products and services may not be ordered or installed by minors.

Public information:

Remember that the data you send to forums such as https://www.support.avira.com/ will be classified and treated as information that is "manifestly made public". If you are active in our forums, there is a risk that others may find and use the information you provide. Be careful and handle your personal information in a responsible manner when online in a public forum.

Version: 08.19.2020

 

Important: Your current Windows version is outdated and no longer supported.
For your security, we recommend switching to Windows 10 before downloading Avira software.
Update your Windows version here.
Wichtig: Ihre Windows-Version ist veraltet und wird nicht mehr unterstützt.
Zu Ihrer Sicherheit empfehlen wir Ihnen den Wechsel zu Windows 10 vor dem Download unserer Software.
Hier können Sie Ihr Windows aktualisieren.
Important: Votre version actuelle de Windows est obsolète et n’est plus prise en charge.
Pour votre sécurité, nous vous conseillons de passer à Windows 10 avant de télécharger le logiciel Avira.
Mettez à jour votre version de Windows ici.
Importante: Tu versión actual de Windows está desactualizada y ya no es compatible.
Por tu seguridad, te recomendamos que instales Windows 10 antes de descargar la solución de Avira.
Actualiza aquí tu versión de Windows.
Importante: La tua attuale versione di Windows è obsoleta e non è più supportata.
Per la tua sicurezza, ti consigliamo di passare a Windows 10 prima di scaricare i software Avira.
Aggiorna la tua versione di Windows qui.
Importante: Sua versão atual do Windows está desatualizada e não tem mais suporte.
Para sua segurança, recomendamos que troque para o Windows 10 antes de baixar o software da Avira.
Atualize sua versão do Windows aqui.
Важно: ваша версия Windows устарела и больше не поддерживается.
Из соображений безопасности перед загрузкой ПО Avira мы рекомендуем перейти на Windows 10.
Обновить Windows вы можете здесь.
Belangrijk: Uw huidige versie van Windows is verouderd en wordt niet meer ondersteund.
Voor uw veiligheid adviseren wij u om over te stappen op Windows 10 voordat u de Avira-software downloadt.
Update uw Windows-versie hier.
Önemli: Kullanmakta olduğunuz Windows sürümü eski ve artık desteklenmiyor.
Güvenliğiniz için Avira yazılımını indirmeden önce Windows 10 sürümüne yükseltmenizi öneririz.
Windows sürümünü buradan güncelleyin.
重要 : 現在お使いの Windows バージョンは古いため、サポートされなくなりました。
安全のため、Avira ソフトウェアをダウンロードする前に Windows 10 に切り替えることをお勧めします。
こちらより Windows バージョンをアップデートしてください
重要信息 : 您当前的 Windows 版本已过时,并且不再受支持。
为了安全起见,我们建议您在下载 Avira 软件之前切换到 Windows 10。
在此升级您的 Windows 版本
重要資訊 : 您當前的 Windows 版本已過時,並且不再受支援。
為了安全起見,我們建議您在下載 Avira 軟體之前切換到 Windows 10。
在此升級您的 Windows 版本