Avira Managed Email Security

Virus-free. Spam-free. Hassle-free. Cloud email security by Avira.

Avira Managed Email Security may be the last email protection decision you ever have to make. Just configure it online and place your email security directly in the hands of the experts at Avira.

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We filter email traffic in our own data centers so nothing but clean mail enters your network. Take back your bandwidth. Say goodbye to antispam software that slows your mail server to a crawl.

Forget virus definition updates and loading the newest blacklist. System requirements? None! Cloud security is platform-independent.

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*Per-user pricing for a one-year subscription with 1 user or more.

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    • Superior virus and outbreak detection
      Avira constantly incorporates the latest research into our managed solution. Multiple technologies work in sync to block known viruses and spam, while new threats are discovered and eliminated.
    • Dependable email delivery
      If your company ever goes offline due to an internet outage, Avira will store incoming mail for up to seven days or reroute your mail to another location.
    • Network protection
      Avira guards your internal network by blocking oversized emails, zip-of-death and other harmful content.
    • Built-in blacklists and whitelists
      Our integrated whitelists and blacklists are updated constantly. Advanced greylisting isolates new spam suspects so they can't slip through the cracks.

    • Configured in minutes
      To begin using Avira Managed Email Security, redirect your MX-records to Avira. It's that simple!
    • Web-based quarantine
      All blocked emails are stored in the cloud and can be managed from anywhere. Furthermore, unwanted content is not stored on your mail server.
    • Bandwidth savings
      Because filtering takes place in the cloud, neither the antivirus software nor the blocked spam requires a single byte of your bandwidth.
    • Always the latest version
      For stronger security and greater convenience, the latest antivirus and antispam technologies are automatically integrated in real time.
    • Maintenance-free
      No on-site hardware, software or labor is required. The days of resetting, rebooting, tuning or replacing hardware and software are over.
    • Clear, affordable pricing
      There are no setup fees or other hidden costs, just a convenient per-user price.

    • Intuitive web interface
      Settings, reports, statistics and the quarantine are effortlessly controlled from your web browser.
    • Detailed reporting
      Quarantine statistics are available at all times. Users can opt to receive daily spam queue summaries and virus interception notices via email.
    • Attachment control
      You designate which file types are permitted as email attachments.
    • Custom rules
      Message screening can be fine-tuned based on sender, content, size and other elements.
    • Configurable user privileges
      It's up to you which features users can access and to what extent they can edit their email content filtering preferences.
    • Personalized footers
      You can create one or more email signatures which appear at the end of all incoming and outgoing messages. This can also be used to insert a disclaimer in each message.
    • Mail forwarding
      By default, clean messages are delivered to your mail server, but you can also forward messages to another email address. This can be set up for the whole domain or for individual users.
    • Custom auto-replies
      The system can be configured to send an automatic email in response to incoming messages.

Intelligent detection

  • Bayesian filtering
    Email traffic is thoroughly inspected for telltale character and word combinations, and anything suspicious is sent to the quarantine. This perceptive technology keeps your network one step ahead of cyber bullies' ever-changing tactics.
  • HICAR (Heuristic Image Character Recognition)
    An Avira exclusive, HICAR technology works to detect encrypted characters and words embedded in images.
  • Message structure analysis
    The structure and headers of the email are examined for signs of spam, viruses, phishing and other dangers, while the message body is examined for links to malicious websites.
  • Advanced greylisting
    Based on content and behavior analysis, new spammers are flagged upon their first attempt. This provides early stage detection before they are added to official antispam blacklists.

Hassle-free protection

  • No endpoint maintenance
    Because it's not installed on site, there is no software to update. Avira cloud security will remain compatible with your mail server even after you replace it or change platforms.
  • LDAP synchronization
    Thanks to automated Active Directory syncing, address authentication continues even if your server goes offline.
  • Radius support
    Keeping track of complex passwords is inconvenient enough. Avira's cloud email protection is compatible with networks that assign a universal login.
  • Quarantine reports
    Users can receive daily reports of blocked messages via email so they don't have to remember to check their spam queue. The administrator can access comprehensive statistics within the web interface or receive reports automatically via email.

Protecting your email has never been easier...or more reliable.

  • Blocked mail is organized according to the reason it was flagged: virus, spam or inappropriate content. The number of messages intercepted in the last 24 hours is displayed so that the user gets a quick overview of new items awaiting review.
  • Users can opt to receive daily reports of blocked mail so they won’t miss any valid messages that may be awaiting release. Quarantine reports can also be generated on demand both for the current quarantine and that of the past 14 days.
  • Every aspect of email security is coordinated from this clean, intuitive control panel. Manage domain settings; edit the user list; adjust the strictness of content filtering; choose the services available to end-users; configure notifications, banners and reports; access detailed statistics and much more.
  • Quarantine
  • Spam Report
  • Administrator Interface
Avira Managed Email Security
AMES userguide

Avira Managed Email Security User Guide (PDF)
The Definitive How-To Guide to Email Protection

This download covers

  1. Product Information
  2. Getting Started
  3. Setting your domains and users
  4. Quarantine management
  5. Statistics
  6. Support
Service Level Agreement for Avira Managed Email Security

Service Level Agreement for Avira Managed Email Security

This agreement covers

  • Availability
  • Detection rates
  • Maintenance
  • Support

The flexible Avira licensing program allows Avira Managed Email Security to be licensed according to your individual needs.
Save money: A three-year license saves you 33%.


  • One license covers your entire email infrastructure
  • Pricing is on a simple, per-user basis
  • License periods: 12, 24 or 36 months
  • Automatic license extensions
  • Flexibility to purchase additional services à la carte
  • Minimum contract: 1 user
Included Services

  • Free updates and upgrades during the licensing period
  • Gold Support: support by phone and email during business hours
  • Documentation available immediately after registration


  • Platinum Support: 24/7 support by phone and email