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Preamble

Software products or only some of their versions and distributions reach the end of life for multiple objective reasons.

Market demand, technology upgrade, dependent products being discontinued by their providers, non-backward compatible innovations to name a few.

We aim to keep the clients informed and updated on the respective information, to allow time for upgrades and migrations to newer versions (latest preferable).

We do make active efforts to ensure that newer versions are backward compatible to ease the upgrade process.

This is usually a win-win situation. Upgrading to newer versions offers clients access to newer features and solves some of the known shortcomings as compensations for their effort, while for Avira it offers the ability to focus more resources and attention on rapidly integrating desired novelties and responding to changes in the market.

Definitions

End of Life (EOL) means that from the below mentioned points in time, the Software Integrations / OEM software products and services will no longer be supported by Avira.

Unsupported means permanent interruption of support services, depending on the stage (EOS or EOE as below) and independently from any contractual agreed conditions, this policy applies to all OEM products distributed by Avira to its customers.

End of Support (EOS): from this date on, there will no longer be product updates. However, detection updates will continue to be provided.

End of Extended Support (EOE): from this date on, there will be no longer be product and detection updates.

Product updates: This encompasses any update of the actual product contracted with the client that includes package updates for new features, existing feature changes, bug-fixes, and improvements. This does NOT also refer to detection updates.

Detection updates:  Any update to the underlying engine referring to actual engine code fixes and virus definition files (VDFs).

Scope

This policy applies to all Software Integrations / OEM software products and services of Avira and describes their temporal support limitations.

Change management

The policy term and dates may be changed by Avira at any time.

Any version of the policy will bear Version X (in effect since DD.MM.YYYY): this will show the date from which the current version is valid.

However, in case the current version must change, the old version will be accessible in the archive. Links to the archive will be available on the same page.

Anti-malware SDK (SAVAPI)

Platforms supported

(Platform = operating system on processor architecture 32 bit or 64 bit)

TypePlatform Qualifier
(OS-Architecture-Version)		End of Support
(EOS)		End of Extended Support (EOE)Alternative
Windows1)Windows x86 32bit31.12.202131.12.2022Upgrade to 64bit version
Windows x86 64bitNot set, no sooner than 31.12.2024Not set, no sooner than 31.12.2025 
Linux2)Linux x86 32bit31.12.202131.12.2022Upgrade to 64bit version
Linux x86 64bitNot set, no sooner than 31.12.2024Not set, no sooner than 31.12.2025 
MacOS 3)MacOS x86 64bitNot set, no sooner than 31.12.2024Not set, no sooner than 31.12.2025 
UnixFreeBSD v10.3 x86 32bit31.12.202031.12.2021 
FreeBSD v10.3 x86 64bit31.12.202131.12.2021 

Legend

<Not set> limits may be amended at a subsequent moment and changed into a definite timestamp, but no sooner than the already mentioned one.

1) versions starting with Windows 7 (inclusive), respectively Windows Server 2008 R2 (inclusive) for the Server OS line. Please ask for the support period of specific versions!

2) Linux distros with a recommended minimum glibc (C Runtime library) version of 2.12. For support of older glibc versions (2.2/2.4) a Anti-malware SDK (SAVAPI) version 4.11 (or older) is needed.

3) versions starting with OS X 10.10 (Yosemite) inclusive. Please ask for the support period of specific versions!

Older versions limits

Anti-malware SDK (SAVAPI) 4.x

For all platforms, see individual versions:

VersionEnd of Support (EOS)End of Extended Support (EOE)Replaced by
Anti-malware SDK (SAVAPI) 4.531.12.2020-Latest Anti-malware SDK (SAVAPI) version
Anti-malware SDK (SAVAPI) 4.631.12.2020-Latest Anti-malware SDK (SAVAPI) version
Anti-malware SDK (SAVAPI) 4.731.12.2021-Latest Anti-malware SDK (SAVAPI) version
Anti-malware SDK (SAVAPI) 4.831.12.2021-Latest Anti-malware SDK (SAVAPI) version
Anti-malware SDK (SAVAPI) 4.931.12.2021-Latest Anti-malware SDK (SAVAPI) version
Anti-malware SDK (SAVAPI) 4.1031.12.2022-Latest Anti-malware SDK (SAVAPI) version
Anti-malware SDK (SAVAPI) 4.1131.12.2022-Latest Anti-malware SDK (SAVAPI) version
Anti-malware SDK (SAVAPI) 4.1231.12.2022-Latest Anti-malware SDK (SAVAPI) version
Anti-malware SDK (SAVAPI) 4.1331.12.2022-Latest Anti-malware SDK (SAVAPI) version
Anti-malware SDK (SAVAPI) 4.1430.06.202330.06.2024To be defined

Important clarification for above

Minor releases are superseded by the next minor release version. For example, Anti-malware SDK (SAVAPI) 4.4 is superseded by Anti-malware SDK (SAVAPI) 4.5, 4.5 is superseded by 4.6 and so on. Because they share the same path on the update servers. This means:

  • Customers performing continuously all product updates always run the latest version. Thus, there is no End Of Extended (EOE) Support for the individual minor versions. The EOE in this cases is the same as the EOE of the latest Anti-malware SDK (SAVAPI) version.
  • Customers not performing product updates must manually release new versions of their products with the latest version of Anti-malware SDK (SAVAPI). In case the manual update is not performed, the EOS above applies and this case the End of Extended Support should be calculated as End Of Support (EOS) + 1 year.
     

IMPORTANT: Anti-malware SDK (SAVAPI) version prior to 4.4 are not supported! Contact your account manager for alternatives and upgrade plan.

Anti-malware SDK (SAVAPI) with Real-time On-Access add-on (OA)

Optional Windows add-on. Uses a kernel-mode driver that is dependent on the actual windows machine version.

It has drivers for and works both on 32bit and 64bit versions of Windows.

Platforms supported

TypePlatform Version
(Architecture-Version)		End of Support (EOS)End of Extended Support (EOE)Alternative
WindowsWindows 10*)31.12.202431.12.2025 
Windows 8.1*)31.12.202031.12.2023Upgrade to a newer Windows OS
Windows 8*)31.12.202031.12.2023Upgrade to a newer Windows OS
Windows 731.12.201931.12.2020Upgrade to a newer Windows OS

Windows operating systems earlier than Windows 7 are not supported. Upgrade to a Windows OS supported by Microsoft.

*) = the 32bit versions are limited to 31.12.2021 (EOS), respectively 31.12.2022 (EOE)

 

ICAP Proxy security

Platforms supported

TypePlatform Qualifier
(OS-Architecture-Version)		End of Support (EOS)End of Extended Support (EOE)Alternative
Linux1)Linux x86 32bit31.12.202131.12.2022Upgrade to 64bit version
Linux x86 64bit<Not defined><Not defined> 

1) Linux distros with a recommended minimum glibc (C Runtime library) version of 2.12. For support of older glibc versions (2.2/2.4) a Anti-malware SDK (SAVAPI) version 4.11 (or older) is needed.

ICAP Proxy Security uses an encapsulated Anti-malware SDK (SAVAPI) instance to perform scans. Currently, v1.21 uses Anti-malware SDK (SAVAPI) 4.14 and is based on glib 2.12 for 32bit and 64bits.

Older versions limits

VersionEnd of Support (EOS)End of Extended Support (EOE)Replaced by
ICAP Proxy security 1.1731.12.2020-Latest ICAP Proxy security version
ICAP Proxy security 1.1831.12.2020-Latest ICAP Proxy security version
ICAP Proxy security 1.1931.12.2021-Latest ICAP Proxy security version
ICAP Proxy security 1.2031.12.2022-Latest ICAP Proxy security version
ICAP Proxy security 1.2131.12.202231.12.2023To be defined

 

Anti-malware SDK for Android (MAVAPI)

Platforms supported

(Platform = operating system on processor architecture 32 bit or 64 bit)

TypePlatform Qualifier
(OS-Architecture-Version)		End of Support
(EOS)		End of Extended Support
(EOE)		Alternative
AndroidAndroid v5.0 ARM 32bit or newer30.09.2021N/AUpgrade to Android v5.0 ARM 64bit or newer

NOTE: Google, the Android owner announced discontinuing 32bit platforms starting with August 2019, recommending all development to continue on 64 bits ONLY.
Android v5.0 ARM 64bit or newer<Not defined><Not defined> 

 

A list of the Avira products Avira does no longer support can be found in the Archive.

Policy version

-- Version 1.5 (in effect since 21st of Dec 2020)

-- Version 1.4 (in effect since 10th of May 2020)

-- Version 1.3 (in effect since 22nd of Feb 2019)

-- Version 1.2 (in effect since 12th of Dec 2018)

-- Version 1.1 (in effect since 10th of May 2018)

-- Version 1.0 (in effect since 2nd of October 2017)

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#cma_promo_price# — #cma_promo_saved_price# off the first 2 year price of #cma_promo_standard_price#. Then #cma_promo_renewal_price# / #cma_renewal_period#.
#cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Then #cma_promo_renewal_price# / #cma_renewal_period#.
The remaining value left on your current subscription is converted into additional days in your new subscription.
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