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PUA Reconsideration Form

Please note that we will not process your complaint if the form isn't properly filled out or if the complaint is incomplete.
You must submit a complaint for each software application that you want us to reconsider.

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Third Party Components

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Renewal prices for certain annual plans will increase effective August 28, 2023. Review the new pricing here: loading... for Avira Prime - 5 devices

*Important Subscription, Pricing and Offer Details
 

  • Contract Type: contract for a monthly or annual subscription, starting when the transaction is complete. Click here for our Terms of Sale. 
  • Set-up: to get the protection/service started, you must download and install on each device and/or complete set-up.  
  • Free Trial: payment method required if signing up for a free trial (credit/debit card or PayPal only). When the trial ends, the paid subscription starts and the first term is charged, unless cancelled before. Special offer(s) may expire.  
  • Renewal Cycle: automatically renews each month or each year after the initial term, unless the subscription renewal is cancelled before the day you are due to be charged in your account or by contacting us. Click here to learn how.  
  • Renewal Prices: may be higher than the price for the initial term and are subject to change. They are charged up to 35 days before the annual subscription is due to renew, and we send you a notification email with the renewal price before. They are charged up to 5 days before the monthly subscription is due to renew.  
  • Cancellation & Refund: you can cancel your contract and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions. For each annual renewal or free trial with paid annual subscription, you can request a full refund within 60 days of being charged, and after the 60 days, a pro-rated refund of the days left in your renewed subscription term, beginning the month after you request the refund. For free trial with paid monthly subscription, you can request a full refund within 14 days of being charged. For details, visit our Cancellation & Refund Policy. To cancel your contract or request a refund, click hereclick here. 
  • Updates: your subscription may include product, service and/or protection updates, and features that may be added, modified, or removed, subject to the acceptance of the License & Services Agreement. 
  • Usage: for non-commercial household use only. If you have issues adding a device, please contact us.
Automatically renews, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Automatically renews, unless the renewal is cancelled. Subscription details below.*
Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*
Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Special offer for the 1st #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Special offer for the first #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Special offer for the 1st #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the first 2 year price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the first 2 year price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Subscription details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / first #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period# (#cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#), and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / first #cma_period# (#cma_promo_saved_price# off the first 2 year price of #cma_promo_standard_price#), and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period# (#cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#), and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Payment method required. Special offer for the 1st #cma_period# until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Payment method required. Special offer for the first #cma_period# until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / first #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Payment method required. Special offer for the 1st #cma_period# until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Payment method required. Special offer until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period# (#cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#), and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Payment method required. Special offer until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / first #cma_period# (#cma_promo_saved_price# off the first 2 year price of #cma_promo_standard_price#), and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Payment method required. Special offer until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period# (#cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#), and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Price subject to change.
Offer details below.*
Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Savings compared to the renewal price. Subscription details below.*
Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Savings compared to 2 x annual renewal price of #cma_promo_renewal_price# / year. Subscription details below.*
Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Savings compared to the renewal price. Subscription details below.*
Special offer for the 1st #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*
Special offer for the first #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*
Special offer for the 1st #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*
Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Savings compared to the renewal price. Subscription details below.*
Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the first 2 year price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Savings compared to 2 x annual renewal price of #cma_promo_renewal_price# / year. Subscription details below.*
Special offer until #cma_promo_end_date#: #cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Savings compared to the renewal price. Subscription details below.*
Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Savings compared to the renewal price. Subscription details below.*
Special offer for the 1st #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*
Special offer for the first #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*
Special offer for the 1st #cma_period# until #cma_promo_end_date#. Automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Subscription details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / first #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / first #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. Special offer for the 1st #cma_period# until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period# and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. Special offer for the first #cma_period# until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / first #cma_period# and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. Special offer for the 1st #cma_period# until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period# and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. Special offer until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. Special offer until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / first #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. Special offer until #cma_promo_end_date#. When trial ends: paid subscription starts at #cma_promo_price# / 1st #cma_period#, and automatically renews at #cma_promo_renewal_price# / #cma_renewal_period#, unless the renewal is cancelled. Offer details below.*
Payment method required. When trial ends: paid subscription starts and automatically renews, unless the renewal is cancelled. Price subject to change.
Offer details below.*
#cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Then #cma_promo_renewal_price# / #cma_renewal_period#.
#cma_promo_price# — #cma_promo_saved_price# off the first 2 year price of #cma_promo_standard_price#. Then #cma_promo_renewal_price# / #cma_renewal_period#.
#cma_promo_price# — #cma_promo_saved_price# off the 1st #cma_period# price of #cma_promo_standard_price#. Then #cma_promo_renewal_price# / #cma_renewal_period#.
The remaining value left on your current subscription is converted into additional days in your new subscription.
Big savings. Strong online security: 43% off Avira Prime >
Riesen Rabatt. Starke Online-Sicherheit: 43% auf Avira Prime >