Avira Support Tools
Avira AntiVir Removal Tool
Avira offers frequent virus definitions updates in order to keep its users safe from new malware outbreaks.
However, there are computer users who do not perform such updates as often as required, while many others do not use antivirus protection at all. For all those experiencing the damaging effects of a virus infection, Avira's researchers have prepared a free
removal tool, which can be used to eliminate major distinct threats.
Avira AntiVir Support Collector (Windows)
Business customers who have the AntiVir Support Service can use the AntiVir Support Collector which helps us to provide fast support and a professional solution. The AntiVir Support Collector creates a detailed error analysis of your system.
Please unpack the ZIP file after downloading and store it in a directory, then start the EXE file and activate the start button. Please enter your user data into the template so your data can be identified.
The "standard" system check only takes a few minutes and once completed please send the ZIP file "AVSUPINF.ZIP" directly to support@avira.com. The AntiVir Support Team will answer your inquiry as soon as possible.
Avira AntiVir Support Collector (Unix/Linux)
Business customers who have the AntiVir Support Service can use the AntiVir Support Collector which helps us to provide fast support and a professional solution. The AntiVir Support Collector creates a detailed error analysis of your system.
Please unpack the TAR.GZ archive in the console with e.g. "tar xvzf support-collector.tar.gz" into a directory of your choice. Then change to the folder Support-Collector. Start the Support-Collector with the command "./unix_support_collector.sh" and confirm the creation of a compressed archive with the information in the following dialogue with "y". Then please send us the created TAR.GZ file named "support-<timestamp>.tar.gz" to support@avira.com so we can analyze it. We will process your inquiry as soon as possible.
Avira Support Customer Module
The customer module is necessary for a remote connection to the Avira Support. Please, download the module and start it at the suggestion of the Avira support. After that, please, tell us the ID and the password in order to establish the connection.
Disclaimer of warranty: We do not assume any liability for possible emerging damages or subsequent damages during or after a connection.
Avira AntiVir Rescue System
The Avira AntiVir Rescue System a linux-based application that allows accessing computers that cannot be booted anymore. Thus it is possible to repair a damaged system, to rescue data or to scan the system for virus infections. Just double-click on the rescue system package to burn it to a CD/DVD. You can then use this CD/DVD to boot your computer. The Avira AntiVir Rescue System is updated several times a day so that the most recent security updates are always available.
Avira RegistryCleaner
Normally the Avira RegistryCleaner removes all entries that were created by AntiVir. In this way, it prepares your system for the installation of a new AntiVir version.
AntiVir Boot Sector Repair Tool
Boot repair - no chance to dangerous boot sector viruses under DOS! There is a new tool available to detect and remove boot sector viruses under the operating system DOS. All AntiVir users can download the search and repair tool, which contains a signature-VDF as well as a user interface (ANTIVIR.EXE).
Avira AntiRootkit Tool
For Avira AntiVir Personal, Premium, Premium Security Suite, Professional or Server products on Windows 2000, Windows XP and Vista (32 Bit).
Avira AntiVir Rootkit Protection recognizes active rootkits. However, there also exist rootskits, which are used legally in programs. Avira AntiVir Rootkit Protection also detects those. Please note that using reported rootkits is at your own risk and it can cause program errors.
Avira AntiVir Command-line Scanner
We offer Avira AntiVir Command-line Scanner so that you can use AntiVir at the command prompt in order to scan your files faster. You need to download the archive and extract avcls.exe in an empty directory on your hard disk. In the same directory, you should copy your license file and extract all files from the
fusebundle archive.
For more information, please see the ReadMe file included in the product package.
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