lundi 29 octobre 2012

Avira Launches Experts Market to Help Consumers Fix Computer Problems Through Experts Around the Globe


Consumers get qualified expert assistance by using key word search, profiles, ratings and reviews to fix any computer problem 24/7 online


Tettnang, Germany --- Oct. 29, 2012 – IT security expert Avira today announced its new Experts Market online platform which enables consumers to find computer geeks/experts to help them handle both the trivial and challenging problems that arise with their laptops or desktop computers. Avira has identified within its over 100 million user population a 1:10 ratio of experts versus novice users. Now Avira offers a platform for those consumers who need help and the experts who are interested in offering their help commercially to others. Experts Market is accessible 24/7 and open to any computer user (Mac OSx, Windows, or other), whether they are an Avira customer or not. If you find yourself in a bind and need help quick, this is the place to go.

For consumers, Experts Market is a much quicker solution than unplugging everything and running to the local computer store, alleviating the time users are without their device. For the experts, it’s an opportunity to realize a new revenue stream from customers who are located around the globe, and need help fixing something that is wrong on their machine. Avira has already signed up thousands of experts around the globe so they are ready to help consumers right away.

“Experts Market leverages Avira’s community, reducing the amount of time and money spent on servicing computers and generating revenue for those who can help,” explained Travis Witteveen, COO of Avira. “With a huge selection of experts from a variety of backgrounds and a wide-range of expertise, the Experts Market offers real-time solutions to computer users around the globe. If you have a computer problem at 2 a.m., there is an expert somewhere around the world that can help you.”

Pick the Right Expert

Avira’s Experts Market lets consumers receive immediate help from an IT specialist. Consumers just have to type in keywords that best describe their problem in a search bar to find a list of IT specialists with matching criteria: language, location, operating system, expertise, ratings, availability, etc. Wherever you are, in whichever time zone you may be and whatever your software problem, you will find that reliable and affordable solutions are available immediately. To find out more information about Avira’s Experts Market, please visit the website: http://market.avira.com/en/welcome.

Media Contacts:

AVIRA

USA:
Rocket Science PR, for Avira
Rich Mullikin, APR
Tel: +1 415 464 8110 x216
Mobile: +1 925 354 7444
Email: rich@rocketscience.com

Europe:
Flutlicht GmbH, for Avira
Veit Kollera
Tel: +49-911-47495-17
Fax: +49-911-47495-55
Mobile: +49-170-2252603
Email: v.kollera@flutlicht.biz

A propos d’Avira

Avira protège les individus dans un monde connecté, en permettant à tout un chacun de gérer, de sécuriser et d'améliorer sa vie numérique. Avira regroupe ainsi sous son parapluie toute une gamme d'applications de sécurité et de performance pour Windows, Android, Mac, et iOS. À ceci s'ajoutent des partenariats OEM qui élargissent la portée de ses technologies de protection. Les solutions de sécurité Avira se retrouvent systématiquement en tête des tests indépendants en matière de détection, performance et convivialité. Aux mains de la même famille depuis des générations et employant 500 personnes, le siège d'Avira est situé en bordure du lac de Constance à Tettnang en Allemagne, et l'entreprise est représentée par son réseau de filiales à Munich, Bucarest, Pékin et dans la Silicon Valley. Une partie des ventes des produits Avira est reversée à la Fondation Auerbach qui finance des projets éducatifs et aide les enfants et familles dans le besoin. Pour plus d’informations, rendez-vous sur www.avira.com.