How do I reset my master password in the Avira Password Manager app?


Note
At a master password reset, your Avira Password Manager account will be reset, and all your existing data will be lost.




Workaround
If the Avira Password Manager app is installed on your iPhone, you can bypass the password reset, and unlock the app with the Face or Touch ID on your device. Once your app is unlocked go to Settings and change the master password. Thus, all your existing data is retained.

In case you cannot make use of the described workaround, you have to reset your Master Password by logging into your Avira Account.

  1. Enter your credentials and click Log In.
  2. Click “Forgot Master Password? Reset account”.
  3. Follow the instructions to finish the reset.


Note
Avira Password Manager offers the opportunity to export/import your existing data. Thus, the existing data can be saved, or new data can be imported.


Affected products

  • Avira Password Manager [Windows]
  • Created : Thursday, October 25, 2018
  • Last updated: Thursday, October 25, 2018
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