Does Avira Password Manager store my master password?

The master password created by the customer will NOT be stored by Avira in any form.

All other customer’s passwords are stored in an encrypted form on our Avira servers, which can be decrypted only by knowing the master password.

The master password is used to encrypt the KEY for decrypting and encrypting all other customer’s passwords/accounts. This encrypted KEY will be stored in the Avira database, which can be decrypted only with the master password known by the customer. The reason for using the KEY is to ensure a stronger encryption of the user’s data.

Therefore, only the user himself can access their own data.

The user is responsible for their master password and must ensure that the master password is not forgotten or stolen. Avira has no way of retrieving or resetting the user's master password.

Affected products

  • Avira Password Manager [Not relevant]
  • Created : Friday, February 10, 2017
  • Last updated: Monday, February 11, 2019
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