Why does my PC hang-up when I open a file, archive or document?

It may happen that special files, documents, archives or programs are incompatible with the Real-Time Protection of the Avira Free Antivirus for Mac product. This is perceivable due to an error message, speed drop of the PC or a screen freezing while opening a file or document.

Since the current release of the Update 02 you have the opportunity to disable the Real-Time Protection via the tray menu icon.

To disable temporary the Real-Time Protection, click the Avira icon on the taskbar and subsequently on the option Disable Real-Time Protection.


In order to ensure your protection, the “Real-Time Protection” will be enabled by default at the next reboot of your PC.

In case you would like to enable manually the Real-Time Protection, use the option Enable Real-Time Protection from the tray menu icon.


Affected products

  • Avira Free Antivirus for Mac [Mac OS]
  • Created : Thursday, January 23, 2014
  • Last updated: Tuesday, August 22, 2017
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