Error code: 563

You have probably tried to activate another Avira suite with your Email address. Avira protects you and all of your devices with only one license; therefore it is not necessary to obtain a second license in order to protect additional devices.

If you purchased a second license, you have 3 options:

  • Add the remaining term of the current product to your newly purchased Avira product.

  • Use the new Avira product. (The previous product remains active in your account. Afterwards, you can either continue using this old product with a different Email address or make a gift to someone).

  • Give away the newly acquired product.

Affected products

  • Avira Free Antivirus [Windows]
  • Avira Antivirus Pro [Windows]
  • Avira Prime (unlimited devices) [Windows]
  • Avira Optimization Suite [Windows]
  • Avira Total Security Suite [Windows]
  • Avira Internet Security Suite [Windows]
  • Avira Ultimate Protection Suite [Windows]
  • Created : Thursday, September 19, 2013
  • Last updated: Monday, July 31, 2017
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