How can I get my money back if I am not pleased with the Avira product that I purchased?

In case you decide your purchase is not what you expected, you can safely ask for a full refund within 30 days. This is just possible if you bought our product in the Avira Online Shop.

To ask for a refund you need to contact the Avira Customer Support.

Affected products

  • Avira Antivirus Premium 2013 [Windows]
  • Avira Antivirus Pro [Windows]
  • Avira My Account [Windows]
  • Avira Internet Security [Windows]
  • Avira Internet Security Suite [Windows]
  • Avira Ultimate Protection Suite [Windows]
  • Created : Monday, March 18, 2013
  • Last updated: Tuesday, July 22, 2014
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