The AMC Agent may crash when updating Avira Professional Security to the latest version

In rare cases it might happen that the AMC Agent will crash during an upgrade of Avira Professional Security.

However, this does not affect the functionality of Avira Professional Security. In the AMC the computer will be displayed with delay (bright screen with orange arrow) and without any contact to the AMC Agent. Additional changes in the configuration cannot be applied immediately.

As soon as the computer or the AMC Agent Service will be restarted, the AMC Agent logs in again to the AMC and works without error. In the meantime, changed configurations will be automatically applied as well.

Affected products

  • Avira Professional Security [Windows]
  • Created : Monday, October 7, 2013
  • Last updated: Thursday, December 19, 2013
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