AntiVir stops working after Microsoft Update in Windows 2000

Since the Microsoft patch day from 04/13/2011, there is an error message in Windows 2000 after the reboot: "The procedure entry point FindActCtxSectionStringW could not be located in the dynamic link library KERNEL32.dll.".

The procedure entry point FindActCtxSectionStringW could not be located in the dynamic link library KERNEL32.dll

The AntiVir icon on the taskbar has disappeared and the AntiVir Control Center cannot be started anymore.

This behavior is caused by the Microsoft update of the Visual C++ Redistributables 2008 SP1.

Hence you should uninstall the Redistributable with version 9.0.30729.5570.

You can navigate to the list of installed programs via

Start → Settings → Control Panel → Add/Remove Programs

and then install this version from the following link:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a5c84275-3b97-4ab7-a40d-3802b2af5fc2

Then the product should work correctly again. A reboot of your system might be necessary.

For more support steps please do not hesitate to contact Avira support

Affected products

  • Avira AntiVir Premium, Version 10 [Windows]
  • Avira AntiVir Professional, Version 10 [Windows]
  • Avira AntiVir Personal - Free Antivirus, Version 10 [Windows]
  • Avira Premium Security Suite, Version 10 [Windows]
  • Created : Thursday, April 14, 2011
  • Last updated: Thursday, July 14, 2011
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