Monday, October 29, 2012

Avira Launches Experts Market to Help Consumers Fix Computer Problems Through Experts Around the Globe


Consumers get qualified expert assistance by using key word search, profiles, ratings and reviews to fix any computer problem 24/7 online


Tettnang, Germany --- Oct. 29, 2012 – IT security expert Avira today announced its new Experts Market online platform which enables consumers to find computer geeks/experts to help them handle both the trivial and challenging problems that arise with their laptops or desktop computers. Avira has identified within its over 100 million user population a 1:10 ratio of experts versus novice users. Now Avira offers a platform for those consumers who need help and the experts who are interested in offering their help commercially to others. Experts Market is accessible 24/7 and open to any computer user (Mac OSx, Windows, or other), whether they are an Avira customer or not. If you find yourself in a bind and need help quick, this is the place to go.

For consumers, Experts Market is a much quicker solution than unplugging everything and running to the local computer store, alleviating the time users are without their device. For the experts, it’s an opportunity to realize a new revenue stream from customers who are located around the globe, and need help fixing something that is wrong on their machine. Avira has already signed up thousands of experts around the globe so they are ready to help consumers right away.

“Experts Market leverages Avira’s community, reducing the amount of time and money spent on servicing computers and generating revenue for those who can help,” explained Travis Witteveen, COO of Avira. “With a huge selection of experts from a variety of backgrounds and a wide-range of expertise, the Experts Market offers real-time solutions to computer users around the globe. If you have a computer problem at 2 a.m., there is an expert somewhere around the world that can help you.”

Pick the Right Expert

Avira’s Experts Market lets consumers receive immediate help from an IT specialist. Consumers just have to type in keywords that best describe their problem in a search bar to find a list of IT specialists with matching criteria: language, location, operating system, expertise, ratings, availability, etc. Wherever you are, in whichever time zone you may be and whatever your software problem, you will find that reliable and affordable solutions are available immediately. To find out more information about Avira’s Experts Market, please visit the website: http://market.avira.com/en/welcome.

Media Contacts:

AVIRA

USA:
Rocket Science PR, for Avira
Rich Mullikin, APR
Tel: +1 415 464 8110 x216
Mobile: +1 925 354 7444
Email: rich@rocketscience.com

Europe:
Flutlicht GmbH, for Avira
Veit Kollera
Tel: +49-911-47495-17
Fax: +49-911-47495-55
Mobile: +49-170-2252603
Email: v.kollera@flutlicht.biz

About Avira

More than 100 million consumers and small businesses depend upon Avira’s security expertise and award-winning antivirus software, making the company the number-two market share leader globally. Avira is ranked #1 in technology innovation according to ABI Research; recommended by Consumer Reports for its free antivirus software; cited by OPSWAT as the #1 fastest-growing antivirus vendor in 2012 and the #2 largest vendor worldwide in 2011; and has received a nearly unbroken string of Virus Bulletin VB100 awards for the past decade.

Avira provides IT-security protection to computers, smartphones, servers and networks, delivered as both software and cloud-based services. Visit www.avira.com.