The cosmetic retailer states that it is investigating “reports of unusual activity” on payment cards used at some of their U.S. Sally Beauty retail stores.
“Since learning of these reports, we have been working with law enforcement and our credit card processor and have launched a comprehensive investigation with the help of a leading third-party forensics expert to aggressively gather facts while working to ensure our customers are protected,” the company says in a statement. “Until this investigation is completed, it is difficult to determine with certainty the scope or nature of any potential incident, but we will continue to work vigilantly to address any potential issues that may affect our customers.”
In last year’s beach more than 25,000 records of Sally Beauty customers were affected, including sensitive information like payment card numbers and security codes. The data went on sale on Rescator, a rather popular underground crime store.
Customers who are concerned about the security of their payment cards are advised to call the companies Customer Service Hotline, where the individual concerns will be addressed. Once available further updates will also be released on sallybeautyholdings.com.