He writes: “Hello,
My name is savaka and I like to hack things. Recently https://plex.tv/ (s) forum & website was compromised by me. I managed to obtain all of your data, customers as well as software and files.
I replaced the index.php of the administrator cpanel with a nice message, but the ones in charge of your data decided that it would be pretty lulzy’ to remove the message and place the original index back there.
I gave them until the 3rd of this month to send 9.5 BTC to redacted or I would release all this data.
This ransom is still active and on the 3rd: if no BTC payment is made, the ransom wll go up by 5 BTC.
Eventually if no BTC payment is made, the data will be released via multiple torrent networks and there will be no more plex.tv
You can also pay me to remove your data from the content that’s going to be released by e-mailing [redacted ] If you send an e-mail without BTC ready to send, I will add your data to a special list.
P.S I don’t care who the BTC comes from as long as the payment is made: no data will be released.“
As a result the company has taken its forums offline for the time being and informed its users about the hack. Right now the Plex staff is investigating whether other parts of their infrastructure have been compromised.
Our forum machine has apparently been compromised. We’ve brought it down so we can investigate; we’ll have more news as soon as we know more
— Plex (@plexapp) July 1, 2015