How to add an exception for a blocked application

If you want to create an exception for an application, please follow these steps below:


Note:
The ProActive module, which can block some applications, is just available on 32-bit systems. If you are using a 64-bit system you should not have any kind of problems with blocked applications caused by Avira. Therefore, the following options are just valid for 32-bit systems. If you are using a 64-bit system, you can not set the necessary settings.

Please note, that also a firewall could block specific applications. Therefore, please check as well your firewall settings.



  1. Open the Avira Control Center
  2. Click on ExtrasConfiguration


     
  3. Click on GeneralAdvanced ProtectionApplication filterAllowed.

    Note:
    This option is just available under 32-bit systems. If you are using a 64-bit system you should not have any kind of problems with blocked applications caused by Avira. Therefore, the following options are just valid for 32-bit systems. If you are using a 64-bit system, you do not have access to the Application filter.

    Please note, that also a firewall could block specific applications. Therefore, please check also your firewall settings.



     
  4. Click on the button with the three dots


     
  5. In the next window, please search for the blocked application (exe file) and click on Open


     
  6. The window closes automatically and you will see the path incl. the filename in the text area


     
  7. Click on the button Add (H) to add this file to the exception list above


     
  8. Close the configuration window with OK


     

The application will not be blocked anymore.

In case this approach does not help you, we recommend to deactivate the module ProActiv by means of the configuration.
Please follow these steps:

  1. Open the Avira Control Center
  2. Click on ExtrasConfiguration
  3. Click on General Advanced Protection
  4. Disable Enable ProActiv
  5. Close the window using the button OK
  6. Restart your computer

影響を受ける製品

  • Avira Professional Security [Windows]
  • Avira Antivirus Premium 2013 [Windows]
  • Avira Internet Security 2013 [Windows]
  • 作成日 : 2012年5月15日火曜日
  • 最終更新日時 : 2014年11月25日火曜日
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