Avira messages can not be closed


This Problem was fixed with Service Pack 0, released in May 2012. Please check, if your Avira product is up to data and perform a product update if necessary.
In case, this problem persists, please contact our Support team referencing to article Id: 1076.

With very high adjusted security policies of the system it can happen that the displayed Avira messages can not be closed because the „Close“ button is deactivated.

Avira Meldung - "Schließen" Button deaktiviert

To change the explained behaviour do the following adjustment on your system:

  1. Click Start → Run , type regedit, and then click OK
  2. Expand the following registry subkey
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
  3. Delete the extra (parasite) zone from the Zones subkey
    Note: The parasite zone is a pseudo-graphic number listed before zone number 0. The pseudo-graphic number looks like a miniature upper case "L"
  4. Close the registry editor
Registry Editor - Zones - L

Alternatively you can use the Microsoft Fix it 50618 programme to correct the security policies of the system automatically:


Produits concernés

  • Avira Free Antivirus [Windows]
  • Avira Antivirus Premium 2013 [Windows]
  • Avira Internet Security [Windows]
  • Créé le : vendredi 14 octobre 2011
  • Dernière MAJ: lundi 16 février 2015
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