We are always there for you. For instance here:

Support for home users

Our Support Forum provides you with useful tips from other users and with free support provided by our Avira experts. Just register and enter any question you have:

See Support Forum

Please contact us on the phone on weekdays from 10:00 a.m. to 7:00 p.m.:

Germany: 0900 10 11 333 (1.99 euro/min for calls from the local network)

Austria: 0900 51 03 61 121 (2.16 euro/min for calls from the local network)

Switzerland: 0900 51 03 61 (4.23 CHF/min for calls from the local network)

Support for company user

You can make your support enquiries on the phone (the hotline numbers can be attained from your Avira licence agreement).

But if you prefer to make your enquiry in writing, it is best to use the support form. Simply select your Avira program and enter your serial number so as your email address. We will then forward you.

Upload a suspicious file

Select software

Your serial number

Your email address