Why haven't I received my license key by email?

Please, check if your email client has accidentally marked the email as spam and stored it in a separate directory.
If you did not even receive an order confirmation, it is possible that the email address is not correct. You can check this directly with our customer service.

Affected products

  • Avira AntiVir Premium, Version 10 [Windows]
  • Avira Exchange Security [Windows]
  • Avira SmallBusiness Suite [Windows]
  • Avira AntiVir Professional, Version 10 [Windows]
  • Avira AntiVir Personal - Free Antivirus, Version 10 [Windows]
  • Avira AntiVir Server, Version 10 [Windows]
  • Avira Premium Security Suite, Version 10 [Windows]
  • Avira Small Business Security Suite (new installation) [Windows]
  • Created : Friday, April 13, 2007
  • Last updated: Wednesday, January 7, 2015
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