
Featured PC protection
Avira Antivirus Premium 2012
Email, surf and socialize without worry. Premium protection includes one-on-one support from our friendly security gurus.
Learn moreAvira Internet Security 2012
Get the ultimate home PC protection with plenty of power to spare for movies, video calls and gaming. You really can have it both ways!
Learn moreFree products
Avira Free Antivirus
The free virus scanner chosen by millions
Avira Free Android Security
Essential protection for smartphones
Avira Free Mac Security
Powerful, invisible antivirus for Macs
Avira Free SocialShield
Social media safety for kids
Most popular
All products
Clients/Servers
Bundled Solutions
- Avira Business Security Suite
- Avira Small Business Security Suite
- Avira Endpoint Security
- Avira Endpoint & Email Security
Workstation
Server
Avira Managed Services
Become an Avira Partner
Want to be the leading provider of small and medium business security? Become an Avira partner and offer your customers powerful, cost-effective security trusted by over 100 million users worldwide.
Discover the Avira Partner Program Enroll as an Avira partner todayAlready a Partner?
Log in to PartnerNetHome Products
Business Products
Just want to evaluate a product?
Request a Free 30-Day Trial LicenseAvira Mail Protection blocks SLS-connections
Out of security reasons, Avira Antivirus Premium 2012, Avira Internet Security 2012 and Avira Professional Security are blocking incoming emails via SSL secure connections, if they were configured on standard ports.
This usually happens, when for example, the option "SSL, whenever possible" is active in the email client and the SSL is set to use the standard port.
In such a case, an error message appears: "SSL-connection detected. Incoming mails are blocked." Usually, when sending and receiving emails through an encrypted connection, Avira Mail Protection Version 10 is unable to scan them. However, if the standard port is set, Avira product performs the scan and issues the error message mentioned above.
To get the email traffic working again, you have to check and correct the settings in the email client. Because there are many email programs and since their configuration varies, please note the following general rules:
- Deactivate the option for using encrypted SSL/TLS connections for incoming and outgoing server.
- Make sure not to use the ports 25 (SMTP) and 110 (POP3) for SSL/TLS connections.
If you usually need to receive emails via SSL or TLS connections, you can change the product's installation, to deactivate Avira Mail Protection.
- Click on Start → Settings → Control Panel → Add or Remove Programs (or Programs and Features) → Avira AntiVir Desktop
- Press Change → Modify → Next
- Remove the check-mark for Avira Mail Protection and press Next until Finish
Note: This completely removes the Avira module for email scanning, Avira Mail Protection, and it can no longer be used! This means that emails are no longer scanned before they arrive in your email client.
Affected products
- Created : Tuesday, January 11, 2011
- Last updated: Wednesday, May 16, 2012
- Rate this article
© 2012 Avira Operations GmbH & Co. KG. All rights reserved.