How can I change my Avira customer account details?

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This article is intended to help you to modify your Avira My Account details.

You can change following data:

  • Firstname
  • Lastname
  • Country
  • Language
  • email address

Other data (like a telephone number) are not required by Avira and therefore not deposited.

If you like to change your account and payment information (bank details, credit card number etc.), please get in contact with our partner. As partner of Avira, Cleverbridge is responsible for the ordering process over the Avira Online Shop and for handling the payments.

If you'd like to delete your Avira account, please contact our Customer Service Team.

To modify your Avira My Account details you need to perform the following steps:

  1. Go to the Login menu in the top right part of the Avira web site and click on it

    Avira Website - My Account - Log in
  2. Login to your Avira My Account
    Use the same email address that you used to registered with at Avira. If you forgot the email adress, please get in contact with our Support.

    If you forgot your password, use the Forgot Password? feature

    Alternatively you can use your Facebook account, providing that you have associated the same email address that you have registered with at Avira

  3. Go to the My Profile menu to view your current profile information

    myaccount myprofile sample
  4. Click in the field that you want to modify (e.g. in the field for your last name, to modify it)
    The value for will become active and you can edit your details

    myaccount profile edit name

    You can also change your email adress.
    Just click into the field for the email adress and change it. As soon as you have changed your email adress you have to use the new one to login to your Avira account in the future.

  5. To save your changes click on the check mark on the right of the field
    Once the changes have been saved you will be notified about it via a message

    myaccount profile saved

Affected products

  • Avira Antivirus Premium 2013 [Windows]
  • Avira Antivirus Pro [Windows]
  • Avira Internet Security [Windows]
  • Avira My Account [Windows]
  • Avira Internet Security Suite [Windows]
  • Avira Family Protection Suite [Windows]
  • Avira Ultimate Protection Suite [Windows]
  • Created : Monday, March 18, 2013
  • Last updated: Wednesday, October 8, 2014
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