I am experiencing a problem with your site. What do I do?

We work hard to ensure that all of our systems work flawlessly. However, sometimes things happen. If you experience a problem with your reports or our services, we want to hear about it. Please email us at socialnetworkprotection@avira.com with a detailed description of the issue, your contact information, and the time the problem most recently occurred. You may also click on the orange “feedback & support” button on the bottom right of every page to issue a support ticket.

Affected products

  • Avira Free Antivirus [Windows]
  • Avira Antivirus Pro [Windows]
  • Avira Internet Security Suite [Windows]
  • Avira Family Protection Suite [Windows]
  • Avira Ultimate Protection Suite [Windows]
  • Avira Social Network Protection [Not relevant]
  • Created : Wednesday, September 12, 2012
  • Last updated: Thursday, February 13, 2014
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