How to add an exception for a blocked application

If you want to create an exception for an application, please follow these steps below:

  1. Open the Avira Control Center
  2. Click on ExtrasConfiguration


     
  3. Click on GeneralAdvanced ProtectionApplication filterAllowed.


     
  4. Click on the button with the three dots


     
  5. In the next window, please search for the blocked application (exe file) and click on Open


     
  6. The window closes automatically and you will see the path incl. the filename in the text area


     
  7. Click on the button Add (H) to add this file to the exception list above


     
  8. Close the configuration window with OK


     

The application will not be blocked anymore.

In case this approach does not help you, we recommend to deactivate the module ProActiv by means of the configuration.
Please follow these steps:

  1. Open the Avira Control Center
  2. Click on ExtrasConfiguration
  3. Click on General Advanced Protection
  4. Disable Enable ProActiv
  5. Close the window using the button OK
  6. Restart your computer

Affected products

  • Avira Internet Security, Version 2012 [Windows]
  • Created : Tuesday, May 15, 2012
  • Last updated: Wednesday, May 14, 2014
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