Manual backup of Avira Exchange Security quarantines

If you have to reinstall Avira Exchange Security or perform an upgrade to the latest version and you need to save the quarantines manually, please proceed as follows:


1. Secure the quarantines

The quarantines that need to be secured are located in the subfolder of "Quarantine".

  • Default Quarantine
  • Infected Mails
  • Information-store-quarantine

32-bit System: C:\Programme\Avira\Avira Exchange Security\AviraData\Quarantine\
64-bit System: C:\Program Files (x86)\Avira\Avira Exchange Security\AviraData\Quarantine\

If there is any content in the "Badmail" folder please secure as well this data.

32-bit System: C:\Programme\Avira\Avira Exchange Security\AviraData\Badmail \
64-bit System: C:\Program Files (x86)\Avira\Avira Exchange Security\AviraData\Badmail\


2. Rename the quarantines

In order to reuse the saved quarantines as archives in the Avira Security Exchange, the following folders must be renamed:

  • Default Quarantine
  • Infected Mails
  • Information-store-quarantine

Rename this quarantines(e.g. Infected Mails in Infected Mails_Archive).


3. Copy the quarantines back

Once you have successfully reinstalled or updated Avira Security Exchange, copy the renamed quarantines in the respective directories:

32-bit System: C:\Programme\Avira\Avira Exchange Security\AviraData\Quarantine\
64-bit System: C:\Program Files (x86)\Avira\Avira Exchange Security\AviraData\Quarantine\

If you have previously secured any content from the former "Badmail" folder, include as well that content in the new "Badmail" folder.

32-bit System: C:\Programme\Avira\Avira Exchange Security\AviraData\Badmail\
64-bit System: C:\Program Files (x86)\Avira\Avira Exchange Security\AviraData\Badmail\


4. Create quarantines

Open the Exchange Avira Security Management Console.
Proceed to the path Basic Configuration → Folders → Quarantines and create the same quarantines you pasted previously. To do this, click with the right mouse button in the right console pane and select New → Quarantine.


Note
Please, make sure that the quarantine names you create are identical with the renamed quarantines.
In our case:

  • Default Quarantine_Archive
  • Infected Mails_Archive
  • Information-store-quarantine_Archive


Subsequently, you can access these quarantines via the "Avira Monitor" out of the Avira Exchange Security Manager. Avira Exchange Security → Avira Monitor → Servers → [your_server] → Quarantine Areas.

Affected products

  • Avira Exchange Security [Windows]
  • Avira SmallBusiness Suite [Windows]
  • Avira Small Business Security Suite (new installation) [Windows]
  • Created : Tuesday, February 2, 2010
  • Last updated: Monday, July 7, 2014
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