How can we help you?

Most Other Users Searched For

1. Download & install
   Avira
   • How do I download and install my Avira product?
   • How do I reinstall my Avira Antivirus product?
   • How do I download and install Avira Antivirus Pro?
   • How can I purchase and install Avira Antivirus Security Pro for Android?
   • I have purchased Avira Internet Security Suite, but can just install Avira Antivirus Pro
2. Renew and activate license
   Avira
   • How to activate my Avira product
   • What is automatic renewal and why should I use it?
   • Do I need to do anything after manually renewing my Avira product?
   • How do I renew the license for my Avira product?
3. Configuration
   Avira
   • Remove password protection
   • Avira Mail Protection blocks SSL/TLS/STARTTLS-connections
   • Can I exclude files or processes from scanning?
   • V10: Where do I find the new ParentalControl feature to schedule the surfing time in the Premium Security Suite?
   • How to configure the scheduler for my product?
4. Technical issues
   Avira
   • Why do I get the error message 537 during update?
   • "Errorcode: 7" or "Feature Control File missing"
   • Internet Security inactive because of missing Base Filtering Engine
   • Undo the "Repair" action if exceptions for the registry have not been set
   • What operating systems does Avira support?
   • No SSL-connection when using product activation or license renewal of Avira Antivirus Premium and Avira Internet Security
5. Malware
   Avira
   • Sending suspicious file(s) or a suspicion of false positive
   • What are hidden objects?
   • What is the meaning of "Warning" during a scan with Avira software?
   • I have a virus on my computer. How can I get rid of it?
   • What are Potentially Unwanted Applications (PUA)?
6. Payment options
   Avira
   • What kind of payment options does Avira offer?
   • What is automatic renewal and why should I use it?